Jamie came to The Richards Group through an acquisition of Downey Insurance in 2013. She was a Personal Lines Account Manager before joining the Commercial Lines Department in 2015. A licensed Property & Casualty agent, Jamie works with Rob Pattison cultivating and working with their clients to ensure all their insurance needs are met. She recently completed the requirements for the Accredited Customer Service Representative in Commercial Lines program. Prior to her insurance career, Jamie was a Real Estate Broker for 11 years.