We believe the best business partnerships are personal. What matters to you, matters to us. We’re here to help you find solutions, not just answers.

The Richards Group is a family-owned independent insurance, employee benefits, and financial services firm founded in 1867. While we have certainly grown since then, our commitment to exceptional service and creative protection solutions remains the cornerstone of our business model. Our team of roughly 148 insurance professionals now serves more than 20,000 clients located throughout Vermont, New Hampshire, and Massachusetts.

As an independent agency, we work with a comprehensive network of insurance carriers. This enables us to offer a broad selection of competitively priced insurance coverages for individuals, families and businesses. In addition, our offerings include employee benefits, asset management, and retirement planning services. Our unique approach to every client relationship is based on the simple principal that you deserve more than a one-size-fits-all policy or plan. We’ll work with you as a partner to help identify and reduce risks, control losses, maintain compliance, and reduce your costs over time—and we’ll custom-fit the program to your needs.

The Richards Group is dedicated to providing you with proactive solutions, exceptional service, and unparalleled advocacy so you get the peace of mind you deserve.

Stability. Continuity.

The Richards Group has been a family business for three generations, and that gives our clients peace of mind. We understand their individual needs because our knowledge is based on experience.

Today, Pete Richards, Drew Richards, Ben Taggard and Tom Scull are here to ensure that The Richards Group's decades of experience continue to benefit our clients. Maybe that's why so many families and businesses have chosen to work with us for generations.

1948 - Ed Richards establishes the Richards Insurance Agency in Brattleboro.

1970's - Mark Richards joins the firm, along with brother-in-law, Henry Taggard; agency becomes Richards, Gates, Hoffman & Clay, the area's leading provider of insurance and employee benefits.

Today - Pete Richards, Drew Richards, Ben Taggard and Tom Scull help chart the course of The Richards Group for the next generation.

Why Work With The Richards Group?

At The Richards Group, we work alongside our clients to develop and implement long-range plans to lower their total cost of risk. We pride ourselves in our professionalism, experience and providing proactive service to protect all the things you value - because we know that it's not only what you do, but how you do it. Our independence means we represent you, not the interests of an insurance carrier. And we handle your claims in-house, with the authority to settle most routine claims on the spot. Since 1867, we've delivered results for clients throughout Vermont, New Hampshire and Massachusetts and we welcome the opportunity to earn your business as a trusted advisor.