Meet Your Personal Lines Team
Pete began his insurance career with The Richards Group in 2002. Prior to joining the agency, Pete was an Assistant Vice President with Hibernia Southcoast Capital, a New Orleans based investment bank. He graduated from Williams College and earned his Master in Business Administration degree at Tulane University, majoring in Finance and Accounting. Pete is a Vice President of The Richards Group and leads the ongoing development of our risk management consulting capabilities as well as the use of technology and analytics to better serve our commercial clients. He has served on the Agents Council of many carriers, and is currently President of The Vermont Insurance Agents Association.
Cathy has over 30 years of insurance experience as a Risk Management Consultant, and is responsible for the management of large commercial clients in Vermont, New Hampshire and Massachusetts. She holds the Certified Insurance Counselor (CIC) designation and specializes in healthcare, not-for-profits, contractors and manufacturers. Cathy has extensive community involvement; currently she is Vice President of the Youth Services Board of Directors, a member of the Board of Directors at Holton Home and Bradley House, member of Brattleboro Rotary (where she served as Past President) and Brattleboro Memorial Hospital as an Incorporator and member of the Planning Committee. She is a past Chairman of the Board of Directors of Brattleboro Memorial Hospital, Brattleboro Country Club (Past President) and Building a Better Brattleboro.
Rick joined The Richards Group in 1989 as a Commercial Lines Risk Management Consultant and holds the Certified Insurance Counselor (CIC) designation and is a Certified Workers Comp Advisor (CWCA). Rick works with large businesses in the tri-state area and specializes in educational institutions, as well as the hospitality industry and manufacturing sectors. In addition to being an active member of Brattleboro Rotary, Rick is also their past president. Rick also serves as an Incorporator for Brattleboro Memorial Hospital and New England Kurn Hattin Homes. He is a past member of the Board of Directors for Brattleboro Area Chamber of Commerce, Brattleboro Country Club and Winston Prouty Center. He graduated from Missouri State University with a Bachelor of Science degree in Finance.
Dave joined The Richards Group through the purchase of Wills Insurance in Bennington in 2016. He is a Commercial Lines Risk Management Consultant with over 30 years of experience and is responsible for helping clients with the management of their property and casualty insurance. He holds the Chartered Property and Casualty Underwriter (CPCU) designation, graduated from Dickinson College and received his MA at the University of Pennsylvania. He is currently a Trustee with the Bennington Free Library, Southern Vermont College, and the Southwestern Vermont Healthcare Foundation and is also a member of Catamount Rotary.
Corey joined The Richards Group when Wills Insurance was acquired in 2016. A Commercial Lines Risk Management Consultant since 2012, Corey is responsible for the development of commercial clients in Vermont, Massachusetts and New York. An involved member of the Bennington community, he is currently a volunteer with the Bennington Young Professionals, and is a past member of Catamount Rotary and the Battenkill Valley Health Community Development committee. Corey graduated from Saint Michaels College with a degree in Accounting.
Tom joined The Richards Group in 1988 and is a Risk Management Consultant in our Wilmington office. Prior to joining the agency, Tom was an insurance adjuster for The Hartford. He is currently on the Board of Selectmen in Wilmington, a member of the Board of Civil Authority, Board of Abatement and Wilmington Works, Inc. and serves as Justice of the Peace. He is also a member of the Freemasons and is a volunteer for the Marine Corp Association. Tom has a strong working knowledge of the construction business and works closely with his clients on developing long-term relationships.
Merrick joined The Richards Group in 2013 when his agency, Briggs Fowler Insurance in Manchester, Vermont was acquired by The Richards Group. He is a Commercial Risk Management Consultant and has been a licensed Property & Casualty agent for over 30 years, with broad experience developing risk management solutions for Manchester area businesses. Among his numerous civic activities, Merrick is currently a Board Member at Manchester Country Club.
Scott joined The Richards Group in 1987 and is a Commercial Lines Risk Management Consultant and holds the Certified Insurance Counselor (CIC) Designation. Scott works with businesses of all sizes and has developed niche markets in specialty foods, the hospitality industry, and condominium and homeowners associations. Scott works primarily out of our Keene, New Hampshire office. He is active in Keene Rotary.
Rob joined The Richards Group in 2004 after working at New York Life in Boston. He is a Risk Management Consultant and is responsible for the development of commercial clients of all sizes. Rob holds licenses in Property and Casualty and Life and Health in Vermont, New Hampshire and Massachusetts. Currently he is the Treasurer of the Brattleboro Hockey Association and coaches Brattleboro Little League. After graduating from the University of Vermont, he had a successful run with AHL hockey.
Mike joined The Richards Group in 2016 as a Commercial Lines Risk Management Consultant in our Keene, New Hampshire office. He comes to the agency with a background in operations and logistics and will focus on markets such as wholesale suppliers, transportation, manufacturers, contractors and restaurants. Mike has a Bachelor of Arts degree from Castleton University and is an Ambassador for the Keene Chamber of Commerce.
Kathy has been with The Richards Group for over 30 years and is the Director of Commercial Lines Operations. Her responsibilities include hiring and training Commercial Account Managers and managing the service team for all locations. As a key member of our management team, Kathy oversees the coordination and integration of agency acquisitions at The Richards Group. This includes the acquired client base, the design of marketing strategy for the new acquisition and staffing and training branch personnel.
Regina joined The Richards Group in 1984 and is the Branch Manager of our Wilmington, Vermont office. She works closely with commercial clients in the Deerfield Valley area and specializes in the hospitality and construction industries. She is active in the community and is currently a member of Deerfield Valley Rotary, and previously served on the board of the Deerfield Valley Chamber of Commerce.
Shannon joined The Richards Group in 2011 with a background in sales management and marketing. She is the Program Coordinator for our commercial clients. Shannon works with the sales team to ensure all client goals on our Service Performance plans are being met and oversees the plan throughout the policy year. She also assists clients with compliance and safety program evaluation and implementation, helping them achieve compliance with OSHA, DOT and DOL regulations. Shannon is a licensed P&C Producer and is currently working on her OSHA Compliance certification. Shannon is on the Executive Board of the United Way of Windham County and an active member of the Franklin County Young Professionals.
Amber joined The Richards Group in 2004. She is a licensed Property & Casualty agent and works closely with Cathy Coonan and their commercial clients, specializing in healthcare, contractors and manufacturers. Amber is currently pursuing her Accredited Customer Service Representative designation and the AINS23. She is a volunteer for the United Way of Windham County and participates every year in the Bowl for Kids Sake. Amber is a native Vermonter and enjoys camping and fishing with her two sons.
Julie came to The Richards Group in 2011 after 10 years with National Grange Mutual. She works in our Bellow Falls office and assists Scott Olmstead servicing clients throughout Vermont and New Hampshire. Julie holds her Accredited Customer Service Representative (ACSR) and Accredited Advisor in Insurance (AAI) designations. Julie enjoys riding her horse and team tournament fishing with her husband Matt.
Lynn is a Commercial Lines Account Manager and works closely with Rob Pattison servicing his mid-sized clients. Prior to joining The Richards Group in 2014, Lynn was a licensed Cosmetologist. She holds her Property & Casualty license in Vermont and New Hampshire and is currently working towards her Accredited Customer Service Representative (ACSR) designation. Lynn volunteers with the Monadnock Covenant Church Youth Group and together with her three children, enjoys outdoor adventures, especially white water rafting, camping, hiking and skiing.
Sarah came to The Richards Group as a Receptionist in 2013 and joined the commercial service staff in 2015. She works primarily with Rick Manson on larger commercial accounts in the tri-state area. Currently Sarah is working towards her Accredited Customer Service Representative (ACSR) designation. In her spare time Sarah enjoys riding her motorcycle and boats with her two Labs.
Jamie came to The Richards Group through an acquisition of Downey Insurance in 2013. She was a Personal Lines Account Manager before joining the Commercial Select Business Unit in 2015. A licensed Property & Casualty agent, Jamie is responsible for cultivating new commercial opportunities and working with her clients to ensure all their insurance needs are met. Prior to her insurance career, Jamie was a Real Estate Broker for 11 years. She likes to volunteer at Townshend Elementary School and spend time with her 3 children.
Peggy joined The Richards Group in 1996 after many years in banking. She heads up the Select Business Unit in Brattleboro and has a strong working knowledge of all types of small businesses. Peggy provides advisory services to small commercial employers and is an important resource regarding Workers Compensation coverage. She is active in the Brattleboro community and currently is on the Brattleboro Hockey Association Scholarship Committee and a Board Member of PLAYInc. Peg enjoys hiking and biking and snow-shoeing with her husband John and their Golden Retriever.
Kyle joined The Richards Group in 2011 when his parents’ agency, Davis Insurance, was purchased. As a Select Business Unit Account Manager in the Ludlow branch, Kyle works with all types of small commercial clients. He holds the Certified Insurance Service Representative (CISR) and Accredited Advisor in Insurance (AAI) designations. Kyle is Past President of the Ludlow Rotary Club and a member of the Okemo Valley and Springfield Chambers of Commerce. He is an avid skier and enjoys golf, biking and hiking in his spare time.
Wendy joined The Richards Group in 2004 after over 25 years in the hospitality business. She heads up the Select Business Unit in the Wilmington office. A licensed Property &Casualty Agent, Wendy services a book of small commercial clients and is responsible for assisting her clients in the management of all their insurance needs. Wendy lives in Wilmington and enjoys vacationing with her husband Roland in her spare time.