Careers at The Richards Group

At The Richards Group, we approach our work with a sense of responsibility and a tremendous sense of pride. We're not just serving customers' needs; we're helping our neighbors and strengthening our communities. We've been a part of this area for over 135 years, protecting the things local people and businesses value most. We are a tight knit team and every position here is an integral part of our agency. We stress professionalism and productivity, because the efforts of all our employees have a direct impact on our mission - to be the premier provider of insurance and financial services in New England.

Recognized in 2016, 2017 & 2018 as one of the Best Places to Work in Vermont, The Richards Group is an independent, full-service insurance and financial services agency who has been serving the communities of the tri-state region since 1867. We are always looking for highly motivated individuals who have excellent customer service and relationship building skills. The Richards Group offers a competitive salary commensurate with experience as well as a comprehensive benefits package.

If you are interested in a job at The Richards Group, please submit your resume and cover letter to jobs@therichardsgrp.com.

 

Current Open Positions


Account Manager Assistant

Commercial LINES

THE RICHARDS GROUP
BRATTLEBORO, VT

 

The Richards Group is currently seeking an Account Manager Assistant to join our Commercial Lines team in Brattleboro, Vermont. We are looking for a highly motivated individual who has excellent customer service and relationship building skills.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • To assist Commercial Lines customer service with the responsibility of providing prompt, accurate and courteous service to insureds, producers and insurance companies. 

KEY REQUIRED SKILLS & QUALIFICATIONS

  • High School diploma or equivalent.
  • Experience working in a professional office environment.
  • Pleasant, courteous and professional - has the ability to work well with a variety of people.
  • Team player - works collaboratively with manger, colleagues and clients to accomplish production goals.
  • Computer skills and experience using Microsoft Office.
  • Detail oriented and highly organized.

Please send cover letter and resume to: jobs@therichardsgrp.com


Sales Producer

COMMERCIAL LINES

THE RICHARDS GROUP
RUTLAND & MIDDLEBURY, VT

The Richards Group is currently seeking a Sales Producer to join our Commercial Lines team in the Rutland & Middlebury region.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Responsible for managing a book of business, identifying client’s potential needs and seeking opportunities to sell/co-sell with colleagues in the Personal Lines, Employee Benefits and Retirement Plan business units.

KEY REQUIRED SKILLS & QUALIFICATIONS     

  • 3 years of business to business sales experience is required
  • An active Property and Casualty License is preferred
  • Knowledge of AMS 360 is preferred
  • 1-3 years insurance sales experience is preferred
  • Bachelor’s degree is required
  • Willingness and ability to travel by car throughout the region

Please send cover letter and resume to: jobs@therichardsgrp.com


Account Manager

employee benefits

THE RICHARDS GROUP
Brattleboro, VT

 

The Richards Group is currently seeking an entry-level Account Manager to join our Employee Benefits team in Brattleboro, VT. We are looking for a highly motivated individual who has excellent customer service and relationship building skills. The Richards Group offers a competitive salary commensurate with experience as well as a comprehensive benefits package.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support the Employee Benefit's team and their clients directly and indirectly to assure that there is repeated success, the clients are fully satisfied and identify client's new needs.

KEY REQUIRED SKILLS AND QUALIFICATIONS:

  • Bachelor's degree or equivalent is required.
  • Intermediate or higher level of proficiency in Word, Excel, Outlook & PowerPoint is required.
  • Excellent oral and written communication skills.
  • Strong customer orientation required.
  • Good organizational and analytical skills required.

CONDITIONS OF EMPLOYMENT:

  • Account Managers must attain a Life and Health Insurance License within 12-18 months of starting with The Richards Group
  • All job offers are contingent upon successful completion of a background check

Please send cover letter and resume to:  jobs@therichardsgrp.com


Account Manager

Personal Lines

THE RICHARDS GROUP
Brattleboro, VT            Bennington, VT     

 

The Richards Group is currently seeking two Account Managers to join our Personal Lines team. One hire will be based in our Brattleboro, VT location, the other will be based in our Bennington, VT location. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • New business development, sales and servicing
    Pursue cross-line sales and additional coverages with existing clients
  • Rating/quoting on company systems

 
KEY REQUIRED SKILLS AND QUALIFICATIONS:

  • Ability to provide a high level of customer service
  • Excellent written and verbal communication skills
  • Must be a team player and work collaboratively with manager, colleagues and clients
  • Effective time management and organization skills
  • Computer & Math skills that are highly accurate and efficient
  • High School diploma or equivalent

PREFERRED QUALIFICATIONS:

  • Personal Lines Account Management Experience
  • An active Property & Casualty License
  • Experience using AMS 360 or similar software program

CONDITIONS OF EMPLOYMENT:

  • Account Managers must attain a Property and Casualty License in the required time after starting with The Richards Group
  • All job offers are contingent upon successful completion of a background check
  • The ability and willingness to travel to a different branch location for initial training is required


Please send cover letter and resume to: jobs@therichardsgrp.com


Help Desk Analyst

Information Technology

THE RICHARDS GROUP
Brattleboro, VT

The Richards Group is currently seeking an entry level Helpdesk Analyst to work in our IT department.  The main functions of the job will be to provide first line response to users for general how-to questions concerning Windows 10, Microsoft Office 2016 and general networking or computer usage. The Richards Group offers competitive wages, a comprehensive benefits package, 401k, medical, vision and dental insurance. Training and Career opportunities are available as well.

If you are starting a new career or looking to change the one you are in and have a technical mind with a great personality, we would like to talk to you!

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide first line response for users requiring assistance with information technology issues and problems
  • Respond to requests for technical assistance by phone, email, in person and logging the issue in a help desk management system
  • Tracking Level 1 support issues to resolution and assigning Level 2 tickets to co-workers
  • Represent the IT department in a positive, and energetic way

KEY REQUIRED SKILLS AND QUALIFICATIONS:

  • High School Diploma required
  • IT Certifications are a plus
  • Strong oral and written communication skills
  • Fast paced technical learning skills
  • Customer service orientation
  • Problem analysis
  • Problem solving
  • Adaptability
  • Eagerness to learn
  • Planning and organizing
  • Attention to detail
  • Stress tolerance
  • Knowledge of the insurance industry a plus

CONDITIONS OF EMPLOYMENT: 

  • The ability and willingness to lift 50lbs
  • All job offers are contingent upon successful completion of a background check

Please send cover letter and resume to:  jobs@therichardsgrp.com